The Rafail Insurance Group is an award winning full service insurance agency & insurance brokerage that specializes in virtually all insurance products. We have been providing friendly, professional and affordable insurance to Texan’s since 2009. Our agency has been recognized for home, life and commercial insurance in Houston.
MARK RAFAIL WAS FEATURED ON THE COVER OF TOTAL PRESTIGE
Delivering an Old-School Approach to Insurance
Mark Rafail came from humble beginnings. The Houston, Texas-native was raised by parents who had immigrated to the United States from Egypt making Rafail a first-generation American. From an early age, Rafail was taught a strong work ethic by his mother and father, and it is that diligence that has helped him become one of the premier insurance agents in Houston.
Not only is Rafail a top-rated insurance agent, but he is an entrepreneur that built his agency from the ground up. While other insurance groups focus on making profits, Rafail has had his eye on making personal connections. It is this attention to detail that has made Rafail Insurance Agency the home to over 4,000 insurance policies.
“Great insurance company and first-class service.
I was in a rush for homeowners insurance and within minutes had my property insured!”
Mark Dimas – President, Mark Dimas Team Properties, Hispanic Agent of the Year
“ Best insurance agents in all of Houston. Mark and team have gone out of their way to make sure all our insurance needs are met and the best possible prices. I cannot even begin to imagine anyone else handling my personal, professional and business insurance needs. He and his staff are always looking out for us and fighting to make sure we get what’s due to us. I truly love everyone at the office (especially Elaine!). You can’t go wrong with this agency.”
Morad Hassan
“ Mark and his team took the time to visit with me, get to know me and my business intimately to ensure I had the proper coverage to best protect my business. When I had to do a claim for property theft, I had discovered they had advised me on the right coverage and that his team was super helpful. A big shout out to Nancy for her assistance during this challenging and disruptive time in my business. She made the foreign process of submitting a claim very simple. I was also impressed to have received a text the same day I the incident occurred from the owner asking if all was okay.
The gold standard of insurance agencies. I would highly recommend this firm to anyone.”
Brian Gendron
“ I started using this agency a few years ago and I have to say, this is one of the most customer service oriented companies I’ve EVER dealt with. The Owner, Mark, is friendly and very helpful. I’ve had multiple times where I had a question about my coverages and he personally took the time to answer everything and explain it to me. While I’ve been a customer, I have moved a few times and changed vehicles a few times. When my policy needed to be adjusted to reflect those changes, I called the office and his staff made sure I had what I needed. All in all, I would recommend this company to everyone and in actuality, I have recommended and will continue to do so. Thank you Mark and your great team at Rafail Insurance Group.”
Chris M.
“My experience with Rafail insurance has been great. I just moved to Houston from another country and the way they assisted me on my housing and car insurance process was fantastic. Elaine and Matthew have provided me an excellent customer service, plus an excellent price quotes. I have recommended Rafail services to all my peers in my company.”
Fabio N.
“I genuinely feel so blessed to know that insurance is never something I have to have a worry about– with Rafail Insurance I have always been 100% taken care of. I HIGHLY recommend this team!! Integrity, professionalism and friendliness are top characteristics of everyone in the Rafail office and it makes a difference.”
Holly R.
“The personal service that my clients receive when working with this company is hands down 5 stars. Attention to detail, prompt & always courteous. Very well known in the community with a great reputation, thank you for your service Rafail Insurance Group!”
Michelle P.
“Elaine and Mark and Matt and everyone at Rafail Insurance gave us personal service that is hands down 5 stars. Thank you so much!!! I will definitely recommend Rafail Insurance to all my clients, friends & family.”
Cecilia N.
“I went to Texas A&M University with Mark and he has been successful at everything he has done since we met. He is a very hard worker and an extremely quick learner who will do anything it takes to accomplish his goals. I would definitely recommend Mark to anyone and it has been a pleasure knowing him.”
Matt Grant
“Rafail Insurance comes with my highest recommendations. I have referred many satisfied clients to the Rafail Insurance Group. They are extremely knowledgeable and informative providing detailed explanation as to the benefits of insurance coverage as it relates to overall cost. They take away the “mystery” of how insurance works in explaining the details of “types” of coverage and the reasons why the amount of liability coverage is most important when considering insurance – over “cheap” rate insurance with the lack of proper coverage. Being in the Service Industry as a Mortgage Advisor, I admire the Team at Rafail Insurance for their creative work and willingness to “give first”. You would be doing yourself a favor to align yourself with Rafail Insurance as I have.”
James Ward
“Rafail Insurance has been great to work with, providing us with all of our insurance needs while being extremely punctual. We don’t have the knowledge of, nor have the time to learn the details of insurance and Rafail Insurance have been the experts we trust.”
Blake Boyter
“The Rafail Insurance Group always takes excellent care of our clients and referrals. I feel confident in the level of service they provide. In a fast-paced world, they know how to deliver quality service with immediate results!”
