Entrepreneur Spotlight – Persistence Pays Off – Auto Home Life Insurance
In this episode of Capital Interactive’s Entrepreneur Spotlight, hosts Besim Tafilaj and Adam Bosnjak, interview Mark Rafail – owner and operator of a Farmers Insurance agency here in Houston, TX. Mark brings his 11+ years of experience as a Farmers Insurance Agent and shares several stories about how and why he started his own agency. Mark shares his backstory and trials and tribulations on his way to become Farmer Rookie of the Year and his continued success stories. Mark shares his stories about building on “failures” and dives into how he gives back to the community here in Houston. From networking to white-glove service, Mark is able to build his brand and build a loyal client base. As Mark mentions, “all insurance is not the same”! He explains why and takes a different view on client retention and acquisition.
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